Reference

How 3333pet Handles Your Personal Information

Your account data stays with us — not sold, not shared for profit, and protected with the same care we put into every bKash, Nagad and Rocket transaction on this platform.

No data sellingbKash, Nagad, Rocket coveredAccount deletion on requestMobile-first securityClear retention rules
3333pet How 3333pet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Every piece of information linked to your account — from your registered Nagad number to your session history — sits behind SSL encryption and access controls that limit who inside our team can view it. We review data retention schedules regularly so that inactive account records are not kept longer than necessary. If your local law or region places limits on how long we may retain payment-related data, those limits take effect automatically. You can request a full account data summary or a deletion at any time through the account settings screen or by contacting support directly.

SSL Encryption on All Sessions

Every login, deposit request and account update travels over an encrypted connection. Your bKash and Rocket wallet references are masked in our logs so they cannot be read in plain text.

Cookie Controls in Your Browser

We use session cookies to keep you logged in across the mobile browser and desktop. You can clear these through your browser settings at any time without losing your account or wallet link.

Retention Tied to Account Status

Active account data is retained while your account is open. Once you close your account and we confirm your identity, personal data is removed in line with applicable local compliance periods.

Limited Internal Access

Only the team members directly involved in payment processing, fraud review or account support can access your data. Access is logged and audited so we can track exactly who viewed what.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold about you, request a correction or ask us to remove your account details, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to all data-related queries within a reasonable period, and we will confirm receipt as soon as your message is logged. Access and eligibility for certain requests may depend on local law and your account region.

Live Chat Open the chat icon in the mobile lobby or desktop header. Describe your data request clearly and our team will log it immediately under your account ID.
Email Support Send your request to our support address shown in the account help section. Include your registered phone number and the nature of your data query.
Account Help Centre Log in, go to account settings and select the data or privacy option. You can submit a deletion or correction request directly from that screen without contacting support.

Your Privacy Questions, Answered Directly

Below are the questions we hear most often about how your data is handled on 3333pet. If your question is not here, reach out through live chat or email and we will respond with a clear, specific answer about your account situation.

We collect your name, phone number, email and the mobile wallet you register — bKash, Nagad or Rocket. We also log your device type and session timestamps to protect your login security.

We share only what is needed to process your payment or verify your identity. Game studios and payment processors receive the minimum required. We do not sell your data to advertisers or data brokers.

Yes. Log in and go to account settings, then select the privacy or data request option. You can also email our support team with your registered number and we will prepare your data summary.

Submit a deletion request through account settings or via email. After we verify your identity, we remove your personal data in line with applicable local law and any required compliance retention period.

Your wallet phone number is stored for payment matching. Your PIN is never stored or passed through our servers — that stays inside the wallet app you use to authorise each transfer.

This policy applies to all account holders. Whether it fully covers you depends on your local law and eligible regions. If local law applies stricter rules, those take precedence over this policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.